Last Updated: 18/03/2025
At SV WEB & INFORMATICS, we do not offer refunds once a service agreement is signed or work has started. Please read the following key points:

1. No Refunds
Once work has commenced, all payments are non-refundable. This applies to all services, including web design and digital marketing.

2. Project Termination
If a project is terminated early by the client, payment for work completed up to that point is still required.

3. Exceptions
Refunds may be considered only in extreme cases where there is a breach of contract or error on our part, and will be evaluated on a case-by-case basis. Once approved, the refunded amount will be credited to the original payment method within 5-8 working days.

4. Chargebacks
Chargebacks are not accepted. Any chargeback issued will result in legal action to recover the amount due.

5. Client Satisfaction
We aim to address any concerns you have promptly and will work to resolve issues through communication and adjustments, though no refunds will be issued.
By using our services, you agree to this policy.